Sea Logistics Reefer Operational Care Manager (Bogotá)
Kuehne+Nagel • bogotá, Colombia
Role Description
You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.
Your Role
The Sea Logistics Healthcare/Reefer Operational Care Manager is responsible for managing the Healthcare/Reefer Operational team(s). They are the expert in operational processes and drive a team to provide first‑class services according to the integral and national sea logistics standards. Responsible for operational excellence to support the growth, gross profit and indirect expenses for Healthcare/Reefer Team. Oversees and coordinates a team of Operations Supervisors, Team Leads and Specialists, within the Operational Care Center (OCC). Take the lead to optimize the operational process and KPI (Key Performance Indicators) performance within the team. The Operations Manager ensures that they provide the best operational support for the new business opportunities and improve...