Senior Advisor Associate
Canada Life • montreal, Canada
Role Description
Investment Planning Counsel (IPC) is a leading independent wealth management firm, now part of Canada Life.
Senior Advisor Associate – responsible for providing a very high level of back‑office processing support to IPC Advisors and ensuring accurate, efficient service for internal and external clients.
Responsibilities
- Act as a delegate for the Team Manager, assuming leadership responsibilities and decision‑making authority during their absence.
- Oversee and manage team workload volumes, balanced workload distribution and adherence to performance targets.
- Provide leadership support by motivating team members, identifying opportunities for training, development and quality improvement.
- Serve as a primary resource for team inquiries, resolving complex issues and ensuring adherence to procedure guidelines and quality standards.
- Process all documentation related to accounts...