Senior Associate, Genesis, Investor Trading Operations

Be an integral member of the Investor Operations team’s daily operations, while providing quality client service, and ensuring adherence to company/department policies and procedures.

 Key responsibilities:

• Support the quality control review process of daily deliverables following company and department policies and procedures relating to investor registration, dealing, reporting and cash.
• Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
• Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses.
• Through experience, provide guidance to colleagues within the team in daily tasks, processes and deliverables...