Senior Claims Management Expert at Aviva
Aviva plc • markham, Canada
Role Description
Join Aviva Canada as a Senior Claims Specialist, where you will lead the management of intricate commercial claims with a focus on team development and customer service in a hybrid environment.
This position involves directing complex claims while leveraging your extensive experience of 7-10 years in the field. You will actively collaborate with peers to implement best practices and refine existing claims processes. Your role also involves representing Aviva in critical litigation scenarios while ensuring that the company's values guide your actions closely.
Key Responsibilities:
• Direct complex claims and ensure customer satisfaction
• Represent Aviva during legal proceedings
• Mentor team members to enhance capabilities
• Analyze claims trends and collaborate with stakeholders
• Foster a culture of continuous improvement
Requirements:
• 7–10 years of relevant claims experience
• Post-secondary education; CIP and FCIP preferred
• Exceptional communica...
This position involves directing complex claims while leveraging your extensive experience of 7-10 years in the field. You will actively collaborate with peers to implement best practices and refine existing claims processes. Your role also involves representing Aviva in critical litigation scenarios while ensuring that the company's values guide your actions closely.
Key Responsibilities:
• Direct complex claims and ensure customer satisfaction
• Represent Aviva during legal proceedings
• Mentor team members to enhance capabilities
• Analyze claims trends and collaborate with stakeholders
• Foster a culture of continuous improvement
Requirements:
• 7–10 years of relevant claims experience
• Post-secondary education; CIP and FCIP preferred
• Exceptional communica...