Senior CX Learning & Operations Specialist

Celanese in Mexico City is seeking a Regional L&D Specialist (CX) to design, lead, and enhance training programs for Customer Experience. The role focuses on process governance, operational excellence, and continuous improvement in training and development across Customer Service, Logistics, and Import & Export. Ideal candidates will have expertise in SAP, Excel, and SharePoint, alongside strong project and stakeholder management skills. Creativity, adaptability, and strong communication skills are essential. The position offers a pivotal role in fostering a culture of learning and compliance.
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