Senior Director AI Customer Success Thomson Reuters
PowerToFly • toronto, Canada
Role Description
Drive AI initiatives as a Senior Director of Customer Success with Thomson Reuters in Canada. Empower teams and customers to maximize AI-powered solutions.
In this senior director role, you will lead the AI Customer Success function at Thomson Reuters, guiding the strategic direction for customer engagement and satisfaction. We seek a dynamic leader who understands the intricacies of the Canadian market and has a track record of fostering high-achieving teams. Your role will be critical in developing partnerships and championing AI value for our most pivotal clients.
Key Responsibilities:
• Lead national AI customer success strategy
• Inspire and develop a dedicated customer success team
• Manage key relationships with top Canadian clients
• Foster AI integration and measurable outcomes
• Monitor customer satisfaction and identify growth opportunities
Requirements:
• Extensive experience in customer success and leadership roles
• Knowledge of the Canadian ...
In this senior director role, you will lead the AI Customer Success function at Thomson Reuters, guiding the strategic direction for customer engagement and satisfaction. We seek a dynamic leader who understands the intricacies of the Canadian market and has a track record of fostering high-achieving teams. Your role will be critical in developing partnerships and championing AI value for our most pivotal clients.
Key Responsibilities:
• Lead national AI customer success strategy
• Inspire and develop a dedicated customer success team
• Manage key relationships with top Canadian clients
• Foster AI integration and measurable outcomes
• Monitor customer satisfaction and identify growth opportunities
Requirements:
• Extensive experience in customer success and leadership roles
• Knowledge of the Canadian ...