Senior Manager HRbp (Bogotá)

Purpose

Contributes to the overall success of Business Human Resources activities for the Contact Centre unit ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives. The Senior Manager, Human Resources is responsible for supporting the Director, Human Resources and Contact Centre business line on strategic talent needs and delivery of HR strategic plans and initiatives. The Senior Manager provides HR advice and counsel to VPs in the areas of talent and HR strategy to help meet their business needs by leveraging Communities of Expertise (CoEs) for overall strategies and guidelines and HR Services for reporting and support. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems...