Senior Manager, Lending Portfolio Management – Acquisition Strategies (Toronto)

Senior Manager, Lending Portfolio Management

Build and execute advanced credit account management strategies across Credit Card and Unsecured Lending portfolios, driving profitable growth, enhancing customer experience and maintaining portfolio resilience within the organization’s risk appetite.

Key Responsibilities

• Design and implement customer‑level account management strategies using decision tree and optimization platforms, aligning actions to growth, profitability, and risk objectives.
• Act as a model user: apply models and scores within strategy logic, ensuring proper interpretation and segmentation to differentiate risk across the portfolio.
• Identify opportunities for new segmentation approaches, behavioral scores, and analytical enhancements to improve predictive power and strategy performance.
• Execute structured testing frameworks to evaluate and refine treatments, segmentation schemes, and decision pathways.
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