Senior Manager of Fleet IT Services
Seaspan Corporation • vancouver, Canada
Role Description
Join Seaspan's team as the Senior Manager of Fleet IT Services in Vancouver. Oversee the IT operations that support our advanced shipping vessels and drive performance accountability.
In this full-time position at Seaspan, you will lead the Fleet IT Operations group, providing strategic direction and ensuring effective service delivery across vessel-related IT. Guiding the IT management team, you will navigate complex challenges while collaborating with key departments to uphold operational excellence. This role is critical in enhancing service delivery for our fleet.
Key Responsibilities:
• Set priorities for Fleet IT operations and service delivery
• Manage SLA/KPI reporting and continuous service improvements
• Serve as the escalation point for operational issues
• Foster team development while ensuring policy compliance
• Guide the Satcom strategy and manage vendor relationships
Requirements:
• IT degree or equivalent experience
• 10+ years in IT infra...
In this full-time position at Seaspan, you will lead the Fleet IT Operations group, providing strategic direction and ensuring effective service delivery across vessel-related IT. Guiding the IT management team, you will navigate complex challenges while collaborating with key departments to uphold operational excellence. This role is critical in enhancing service delivery for our fleet.
Key Responsibilities:
• Set priorities for Fleet IT operations and service delivery
• Manage SLA/KPI reporting and continuous service improvements
• Serve as the escalation point for operational issues
• Foster team development while ensuring policy compliance
• Guide the Satcom strategy and manage vendor relationships
Requirements:
• IT degree or equivalent experience
• 10+ years in IT infra...