Senior Onsite IT Support Specialist

Publicis Groupe ANZ is looking for an Onsite Tech Support Senior Associate in Santiago, Chile. The role involves providing Level 2 and Level 3 technical support in both on-site and remote environments. The ideal candidate should have over three years of IT support experience, strong problem-solving abilities, and a customer service orientation. Responsibilities include resolving hardware and software issues, managing incidents using ServiceNow, and participating in IT improvement initiatives. This position demands strong analytical skills and excellent communication.
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