Senior SaaS Support Engineer — Elevate User Experience

Obsidian is seeking a Support Specialist to assist users engaging with our platform. You'll triage issues related to job applications, collaborate with engineering to resolve them swiftly, and ensure a positive experience for our users.

Ideal candidates have a background in debugging web applications, customer support experience, and familiarity with SaaS products. Excellent English communication skills are essential, as this role represents our first interaction with many users.