Senior Service Technician
Otis Elevator Company • Kuwait City, Kuwait
Role Description
**Date Posted:**
2025-09-14
**Country:**
Kuwait
**Location:**
KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab
**Core Responsibilities**
+ Perform preventive maintenance, cleaning, and other contractual tasks for assigned units as per the route chart.
+ Conduct planned and unplanned adjustments and repairs for Otis products and Thyssen high-speed elevators with minimal supervision.
+ Attend to equipment call-backs, inspect, and troubleshoot faults to restore service promptly.
+ Identify and report abnormalities, missing components, and safety concerns during maintenance to ensure corrective actions and highlight upselling opportunities.
+ Coordinate with Otis Line Operators to ensure call-backs are addressed within defined Service Level Agreements (SLAs).
+ Complete all required documentation (timesheets, log cards, JHA, OSA forms, SVR sheets) accurately and on time.
+ Operate within client site rules while adher...
2025-09-14
**Country:**
Kuwait
**Location:**
KWT01: Al Tijaria Tower, 10th Floor, Al Soor Street, Mirqab
**Core Responsibilities**
+ Perform preventive maintenance, cleaning, and other contractual tasks for assigned units as per the route chart.
+ Conduct planned and unplanned adjustments and repairs for Otis products and Thyssen high-speed elevators with minimal supervision.
+ Attend to equipment call-backs, inspect, and troubleshoot faults to restore service promptly.
+ Identify and report abnormalities, missing components, and safety concerns during maintenance to ensure corrective actions and highlight upselling opportunities.
+ Coordinate with Otis Line Operators to ensure call-backs are addressed within defined Service Level Agreements (SLAs).
+ Complete all required documentation (timesheets, log cards, JHA, OSA forms, SVR sheets) accurately and on time.
+ Operate within client site rules while adher...