Senior Success Guide - Informatica - Portuguese & English
Salesforce, Inc.. • Mexico, Mexico
Role Description
Senior Success Guide
We're looking for a Senior Success Guide candidate to join our team in City of Mexico. This role is hybrid - that means 3 times a week working from the office.
You will report to the Director, Customer Success EMEA/LATAM.
You will support our customers' successful adoption of Informatica technologies through methodologies for their success. With an initial focus on delivering accelerated value, you will then shift to further adoption through additional use cases driving consumption and expansion. You will also serve as the advocate of the customer to represent their needs with other teams at Informatica including Customer Support, Professional Services, Product Development, and Sales. You will have technical and business savviness to understand the customer's plans and expected outcomes and be able to recommend solutions and growth through our technology.
Your Role Responsibilities? Here's What You'll Do
- Manag...