Senior TAM: Drive Customer Success & Technical Solutions

Cisco Systems, Inc. is seeking an experienced Technical Support Specialist to join their ThousandEyes team in Mexico City. This role focuses on ensuring exceptional customer experiences and requires at least 5-7 years of technical support experience, with a strong emphasis on customer engagement and project management.

Ideal candidates should have a Bachelor's degree in Computer Science or related field, with a proven track record in technical customer-facing roles and a passion for solving complex problems.