Senior Technical Account Manager at Okta
Okta • toronto, Canada
Role Description
Elevate your career as a Senior Technical Account Manager at Okta in Toronto, ON. Lead a team dedicated to delivering exceptional customer service and strategic identity solutions in a hybrid work model.
Okta seeks a proactive leader to manage Technical Account Managers in supporting our commercial clients. This senior-level role requires raising technical maturity and ensuring satisfaction among customers. Your strategic vision will guide operational excellence and cross-functional collaboration to meet growing business needs while enhancing security measures.
Key Responsibilities: • Recruit and mentor a high-skilled TAM team • Set clear performance goals and provide ongoing feedback • Partner with leaders across departments for customer-first thinking • Define and drive the execution plan for TAM strategies • Develop processes to drive customer success effectively
Requirements: • 5-10+ years in technical account management or related fields • Bachelor’s deg...
Okta seeks a proactive leader to manage Technical Account Managers in supporting our commercial clients. This senior-level role requires raising technical maturity and ensuring satisfaction among customers. Your strategic vision will guide operational excellence and cross-functional collaboration to meet growing business needs while enhancing security measures.
Key Responsibilities: • Recruit and mentor a high-skilled TAM team • Set clear performance goals and provide ongoing feedback • Partner with leaders across departments for customer-first thinking • Define and drive the execution plan for TAM strategies • Develop processes to drive customer success effectively
Requirements: • 5-10+ years in technical account management or related fields • Bachelor’s deg...