Service Advisor for Equipment Repairs
Toromont Cat • brampton, Canada
Role Description
Join Toromont Power Systems as a Service Advisor, where you'll drive efficiency in equipment repair scheduling while delivering exceptional customer service in this full-time position.
As a Service Advisor, you will coordinate service operations for Toromont Power Systems, focusing on internal and external equipment repairs. Your responsibilities will incorporate managing repairs, following up with customers, and collaborating with the service team to ensure processes and quotes are efficiently communicated. Your expertise will be vital in maintaining high-quality service delivery.
Key Responsibilities:
• Schedule machine repairs and maintenance tasks
• Assist with warranty and goodwill processing
• Provide customer updates during repair cycles
• Manage invoicing and local purchases
• Ensure timely service reports from technicians
Requirements:
• Minimum post-secondary education
• 5 years of experience in service operations
Utilize your service operatio...
As a Service Advisor, you will coordinate service operations for Toromont Power Systems, focusing on internal and external equipment repairs. Your responsibilities will incorporate managing repairs, following up with customers, and collaborating with the service team to ensure processes and quotes are efficiently communicated. Your expertise will be vital in maintaining high-quality service delivery.
Key Responsibilities:
• Schedule machine repairs and maintenance tasks
• Assist with warranty and goodwill processing
• Provide customer updates during repair cycles
• Manage invoicing and local purchases
• Ensure timely service reports from technicians
Requirements:
• Minimum post-secondary education
• 5 years of experience in service operations
Utilize your service operatio...