Service Desk Analyst at TRICAN Calgary
Trican Well Service Ltd. • calgary, Canada
Role Description
Join TRICAN as a Service Desk Analyst in Calgary, where your technical skills will support employees with IT assistance and problem-solving. Enjoy a comprehensive benefits package and a focus on career development.
As a Service Desk Analyst, you will be the first point of contact for IT support in Calgary's Head Office and district bases. Your responsibilities include setting up network accounts, configuring new computers, and addressing a range of technical issues. You will also participate in an on-call rotation, ensuring prompt assistance for after-hours support needs.
Key Responsibilities:
• Provide IT support as the first point of contact
• Setup employee network accounts and personal computers
• Decommission old computer assets responsibly
• Troubleshoot technical issues for local and remote employees
• Maintain and coordinate local IT support issues
Requirements:
• Post-secondary education in Computer Science preferred
• Minimum of two years in desk...
As a Service Desk Analyst, you will be the first point of contact for IT support in Calgary's Head Office and district bases. Your responsibilities include setting up network accounts, configuring new computers, and addressing a range of technical issues. You will also participate in an on-call rotation, ensuring prompt assistance for after-hours support needs.
Key Responsibilities:
• Provide IT support as the first point of contact
• Setup employee network accounts and personal computers
• Decommission old computer assets responsibly
• Troubleshoot technical issues for local and remote employees
• Maintain and coordinate local IT support issues
Requirements:
• Post-secondary education in Computer Science preferred
• Minimum of two years in desk...