SERVICE DESK ANALYST – (CAT)

Responsibilities

• Ensure that Trican's core value, Safe equipment and operations is the priority in all activities
• Assist all employees requiring IT assistance as first point of contact
• Setup and maintain employee network accounts
• Setup and configure new personal computers such as desktops and notebooks
• Decommission computer assets at the end of their lifecycle
• Perform standard maintenance on systems
• Address daily technical support issues that arise with employees at local, home, office and regional base sites
• Participate in an on call weekly rotation for support problems that may arise after office hours
• Coordinate all local support issues
• Ship and receive computer equipment while ensuring all inventory is in the asset database

Experience & Skills

• Post-secondary Degree or Diploma in Co...