Service Desk Analyst — Digital Workplace Support

Capgemini • aguascalientes, Mexico

Location aguascalientes, aguascalientes
Job Type Full-time
Posted June 04, 2026

Role Description

Job Description Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Job Description - Grade Specific Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.

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