Service Desk Lead

Pacer Group • london, Canada

Location london, on

Job Type Full-time

Posted June 03, 2026

Role Description

Job Title: Service Desk Lead 
Location: London, Ontario 
Work Arrangement: Onsite – 5 days a week 
Employment Type: Contract 
Duration: 06-12 Months 
Domain: BFSI 
Pay Rate: CAD 38-40/hour Incorporated 
Application Deadline: June 10h, 2026 

SKILLS REQUIRED 
Must have 6–8 years’ Experience in Service Desk processes and support Service Desk performance tracking and reporting Strong communication skills (oral and written) Hands-on experience in resolving infrastructure-related issues Knowledge of ITSM platforms, including ServiceNow 

EEOC Compliance: 
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment. 

DISCLAIMER 
AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience. 

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