Service Manager

We’re looking for an experienced Service Manager to lead our Heavy Machinery Dealership Service Team and deliver outstanding customer support in a fast-paced environment.

In this role, you’ll oversee daily shop operations, support and develop staff, manage workflow, and ensure high standards of service, safety, and customer satisfaction.

Responsibilities

• Lead daily service department operations
• Manage workflow, scheduling, and work orders
• Support technicians, advisors, and shop staff
• Monitor department performance, revenue, and expenses
• Ensure safety and service standards are maintained
• Build strong customer relationships and resolve concerns
• Hire, train, coach, and mentor team members

Qualifications

• 5+ years of service and operations experience
• 3+ years in a leadership or supervis...