Service Operations & Governance Analyst
Kyndryl • Mexico City, Mexico
Role Description
**Who We Are**
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
As a Service Operations & Governance Analyst at Kyndryl, you’ll support the Service Operations / ITSM Governance Manager by performing operational, administrative, and follow‑up activities related to Service Level Management, Metrics & Reporting, Continual Improvement tracking, and Vendor Information Management.
In this role, you focus on data consolidation, monitoring, documentation, and coordination to ensure ...
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
**The Role**
As a Service Operations & Governance Analyst at Kyndryl, you’ll support the Service Operations / ITSM Governance Manager by performing operational, administrative, and follow‑up activities related to Service Level Management, Metrics & Reporting, Continual Improvement tracking, and Vendor Information Management.
In this role, you focus on data consolidation, monitoring, documentation, and coordination to ensure ...