ServiceNow Architect

CGI • Toronto, Canada

Location Toronto, Ontario
Job Type Full Time
Posted May 25, 2026

Role Description

Position Description:

The ServiceNow Architect is responsible for owning the end-to-end architecture, design, and governance of the ServiceNow platform. This role provides strategic and technical leadership, ensures architectural integrity, oversees platform upgrades, and drives high‑quality, scalable solution delivery across the enterprise.
As the platform architect, you will lead architectural decisions, guide development teams, collaborate with business and IT stakeholders, and ensure best-practice implementation across all ServiceNow modules

Your future duties and responsibilities:

- Architect and oversee the design and implementation of complex ServiceNow solutions, including new modules, advanced configurations, and enterprise-grade catalog capabilities.
- Provide expert-level guidance and architectural direction to resolve complex security issues, break/fix scenarios, performance challenges, and platform-wide technical ...

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