ServiceNow Business Analyst at Compugen
Compugen Inc • toronto, Canada
Role Description
Elevate your career as a ServiceNow Business Analyst with Compugen, Canada's leading technology ally. You'll support ServiceNow solutions focused on IT service management and optimization.
In this role, you'll collaborate with various stakeholders to gather requirements while ensuring alignment with organizational goals. Your expertise in ITIL processes and infrastructure technologies will guide the analysis, design, and enhancement of ServiceNow implementations, specifically in CMDB and CSDM.
Key Responsibilities: • Gather and analyze business and technical requirements • Facilitate stakeholder workshops and translate needs into specifications • Support CMDB and CSDM design and implementation • Collaborate with developers and engineers for scalable solutions • Analyze ITSM and ITOM processes for optimization
Requirements: • Minimum 5 years of experience with ServiceNow platforms • Strong understanding of ITIL processes and Configuration Management • Experien...
In this role, you'll collaborate with various stakeholders to gather requirements while ensuring alignment with organizational goals. Your expertise in ITIL processes and infrastructure technologies will guide the analysis, design, and enhancement of ServiceNow implementations, specifically in CMDB and CSDM.
Key Responsibilities: • Gather and analyze business and technical requirements • Facilitate stakeholder workshops and translate needs into specifications • Support CMDB and CSDM design and implementation • Collaborate with developers and engineers for scalable solutions • Analyze ITSM and ITOM processes for optimization
Requirements: • Minimum 5 years of experience with ServiceNow platforms • Strong understanding of ITIL processes and Configuration Management • Experien...