ServiceNow ITSM / ITOM / ITAM Implementation Specialist - SME

Accenture México • monterrey, Mexico

Location monterrey, nuevo león
Job Type Full-time
Posted May 30, 2026

Role Description

Benefits

  • Career development according to your profile and interests.
  • Work in one of the best companies and feel proud.
  • Access to an innovative methodology and tools.
  • Direct contact with experts worldwide.
  • Use of work schemes and cutting‑edge technologies.
  • Constant training.
  • Work environment based on teamwork and collaboration.
  • Participation in International Projects.

Key Responsibilities

  • Platform Expertise
    Act as SME across ITSM, ITOM, ITAM (SAM/HAM), and EA modules.
  • Provide best practice guidance to design and build teams.
  • Quality Assurance
    Review and validate configurations against approved functional designs.
  • Ensure adherence to ServiceNow best practices and standards.
  • Technical & Data Validation
    Review CMDB structure, CI relationships, asset mappings, and data models.
  • Valid...

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