ServiceNow ITSM / ITOM / ITAM Implementation Specialist - SME
Accenture México • monterrey, Mexico
Role Description
Benefits
- Career development according to your profile and interests.
- Work in one of the best companies and feel proud.
- Access to an innovative methodology and tools.
- Direct contact with experts worldwide.
- Use of work schemes and cutting‑edge technologies.
- Constant training.
- Work environment based on teamwork and collaboration.
- Participation in International Projects.
Key Responsibilities
- Platform Expertise
Act as SME across ITSM, ITOM, ITAM (SAM/HAM), and EA modules. - Provide best practice guidance to design and build teams.
- Quality Assurance
Review and validate configurations against approved functional designs. - Ensure adherence to ServiceNow best practices and standards.
- Technical & Data Validation
Review CMDB structure, CI relationships, asset mappings, and data models. - Valid...