ServiceNow Lead Role at CGI Markham
Confidential • toronto, Canada
Role Description
Join CGI as a ServiceNow Tech Lead in Markham, where you can leverage your extensive ITSM experience in a hybrid work setting. Your role will be critical in the Canadian P&C insurance domain.
In this hybrid position, CGI is looking for a skilled ServiceNow Tech Lead with a strong background in ITSM modules and case management workflows. You'll thrive in an agile environment, working collaboratively with teams to drive process improvements. Your commercial insurance knowledge will enhance your ability to manage client needs effectively.
Key Responsibilities:
• Design and oversee case management workflows using ITSM
• Facilitate communication across multi-team projects
• Implement Agile methodologies for effective project management
• Lead project teams and cultivate strong relationships
• Analyze and optimize business processes for clients
Requirements:
• Minimum 10 years of ServiceNow background
• Experience in the Canadian P&C insurance field
• Solid u...
In this hybrid position, CGI is looking for a skilled ServiceNow Tech Lead with a strong background in ITSM modules and case management workflows. You'll thrive in an agile environment, working collaboratively with teams to drive process improvements. Your commercial insurance knowledge will enhance your ability to manage client needs effectively.
Key Responsibilities:
• Design and oversee case management workflows using ITSM
• Facilitate communication across multi-team projects
• Implement Agile methodologies for effective project management
• Lead project teams and cultivate strong relationships
• Analyze and optimize business processes for clients
Requirements:
• Minimum 10 years of ServiceNow background
• Experience in the Canadian P&C insurance field
• Solid u...