Servicenow Technical Implementation Specialist Montreal
Accenture • montreal (administrative region), Canada
Role Description
Within the ServiceNow group, the implementation specialist is responsible for the successful delivery of ServiceNow solutions and services in a client consulting workplace.
Responsibilities
- Work with clients to provide technical expertise in multiple ServiceNow modules: ITSM, ITOM, FSM, SPM, CSM, HR, Security, Asset Management (HAM/SAM), Platform/Integration, Portal/UI, GRC.
- Understand and utilize ServiceNow methodologies, collateral, and accelerators.
- Conduct gap analysis and assessments to identify the delta between current and desired ServiceNow workplace.
- Design, build, test, and implement ServiceNow solutions.
- Install and configure ServiceNow infrastructure workplace and assist with demonstrations of ServiceNow platform capabilities.
- Participate in project team collaboration sessions with Project Manager, Solution Architects and Process Consultants.
- Provide support for existing ServiceNow solutions an...