Sewer Squad Customer Service Representative
Sewer Squad Plumbing & Drains • ajax, Canada
Role Description
Elevate customer interactions at Sewer Squad, Ajax, ON. As a Customer Service Representative/Dispatcher, you will manage customer communications and dispatch services effectively.
Join Sewer Squad’s dedicated team as a Customer Service Representative/Dispatcher. You will be the first point of contact for customers, turning inquiries into scheduled appointments. Your role is crucial in managing both customer expectations and technician schedules to foster a positive service atmosphere.
Key Responsibilities:
• Handle customer calls and emails with professionalism
• schedule appointments promptly and accurately
• Build relationships with existing and new clients
• Effectively meet and exceed sales targets
• Collaborate with various departments to ensure satisfaction
Requirements:
• 2-3 years’ experience in customer service or dispatch
• Strong communication abilities, both written and spoken
• Quick thinker with prioritization skills
• Organized and rel...
Join Sewer Squad’s dedicated team as a Customer Service Representative/Dispatcher. You will be the first point of contact for customers, turning inquiries into scheduled appointments. Your role is crucial in managing both customer expectations and technician schedules to foster a positive service atmosphere.
Key Responsibilities:
• Handle customer calls and emails with professionalism
• schedule appointments promptly and accurately
• Build relationships with existing and new clients
• Effectively meet and exceed sales targets
• Collaborate with various departments to ensure satisfaction
Requirements:
• 2-3 years’ experience in customer service or dispatch
• Strong communication abilities, both written and spoken
• Quick thinker with prioritization skills
• Organized and rel...