Single Sign-On (SSO) / Identity Management – Production Specialist (L3) CDI
ALTER SOLUTIONS • Montreal, Canada
Role Description
Company Description
About Act Digital
Act Digital is an international IT consulting firm delivering expertise in IT, cybersecurity, and digital transformation.
We support large organizations operating in complex, highly regulated, and business-critical environments, with a strong focus on production stability, security, and long-term delivery.
Job Description
Key Responsibilities
Production & Support
Ensure availability, performance, and reliability of SSO and Identity Management platforms
Act as L3 escalation point for complex incidents and problem analysis
Proactively identify improvements to reduce recurring incidents
Projects & Platform Evolution
Contribute to the delivery of identity and authentication-related projects
Support application teams during integration and troubleshooting phases
Participate in ar...