Site Reliability Engineer (SRE)
Infosys • santiago, Chile
Role Description
Job Description – Site Reliability Engineer (SRE) Role Purpose The Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, and performance of digital services in production, balancing service stability with the ability to deliver change at speed. The role focuses on strengthening operational resilience through engineering, automation, and proactive reliability practices, working closely with application and platform teams. Scope of the Role The Locally Applied SRE Role Covers Production digital services (applications, platforms, data products) Associated infrastructure (cloud, CI/CD pipelines, integrations) Continuous operations (24/7 reliability mindset, not necessarily shift-based) Production changes (deployments, configurations) Incidents, problems, and service degradations Continuous improvement of stability and operational efficiency Key Responsibilities Service Reliability & Availability Define, implement, and maintain SLIs and SLOs (availabilit...