Smith+Nephew Bilingual Order Management Expert
Smith+Nephew • mississauga, Canada
Role Description
Join Smith+Nephew as a Bilingual Order Management Specialist and help streamline order processing while providing exceptional customer service. This role emphasizes bilingual communication and accuracy in handling orders.
As a key player in the order management process, you will efficiently handle customer orders, inquiries, and complaints. A minimum of 5 years of experience is required, along with a fluent command of English and French. You must excel in multitasking, problem-solving, and working as part of a team while managing changing priorities.
Key Responsibilities:
• Process customer orders accurately and quickly
• Handle return requests and provide feedback
• Resolve invoice disputes within specified timelines
• Manage customer inquiries effectively
• Meet company KPI targets consistently
Requirements:
• High School degree required
• At least 5 years of experience in a similar role
• Fluent in English and French communications
• Good understa...
As a key player in the order management process, you will efficiently handle customer orders, inquiries, and complaints. A minimum of 5 years of experience is required, along with a fluent command of English and French. You must excel in multitasking, problem-solving, and working as part of a team while managing changing priorities.
Key Responsibilities:
• Process customer orders accurately and quickly
• Handle return requests and provide feedback
• Resolve invoice disputes within specified timelines
• Manage customer inquiries effectively
• Meet company KPI targets consistently
Requirements:
• High School degree required
• At least 5 years of experience in a similar role
• Fluent in English and French communications
• Good understa...