Specialist, Customer Acquisition - Bilingual

Convergys • distrito federal, Mexico

Location distrito federal, distrito federal
Job Type Full-time
Posted June 09, 2026

Role Description

Job Title

Specialist, Customer Acquisition - Bilingual

Responsibilities

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts.

  • Work within a dedicated territory and team to achieve revenue-based quota by selling renewals/services and upsell opportunities.
  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Master product knowledge and technical understanding of services to assess client requirements.
  • Initiate steps to help customers overcome concerns or roadblocks that inhibit satisfaction or product usage.
  • Manage external competitive pressures and handle objections to retain customers or win new customers.
  • Manage high volume of customer contacts through phone and email each day – the majority of communication is outbound.
  • Work with tea...

Ready to Apply?

Apply for this Position