Specialist, Patient Care-2

Location

1685 Tech Ave, Mississauga, Ontario, L4W 0A7

Job Title

Patient Care Specialist - 12 month Contract (Mississauga Office)

Basic Function

The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program.

Responsibilities

• Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
• Conduct welcome calls to gather relevant information, introduce patients to the support program, and obtain patient consent as required
• Inform the patient about all program offerings – e.g., case management support, reimbursement support, self‑injection training, prescription coordination and ongoing compliance
• Understand the molecule(s) in full detail
• Maintain an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
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