Sr Cust Exp Specialist

Honeywell • San Luis Potosí, Mexico

Location San Luis Potosí, San Luis Potosí
Job Type Full-time
Posted June 02, 2026

Role Description

As a Sr Customer Experience Specialist here at Honeywell, you will ensure performance standards are met and maintained to achieve the business objectives and reach a high customer satisfaction index. You will report directly to our Cust Exp Supervisor, and you’ll work out of our San Luis Potosi, Mexico location on a Hybrid work schedule. 

In this role, you will impact customer satisfaction and loyalty by developing and executing customer experience strategies, working closely with cross-functional teams, and continuously improving customer interactions and touchpoints. 


  • Process and promptly respond to e-mail requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers.
  • Use SAP to enter and retrieve customer information, stock status information, status of purchase orders, and make changes on customer purchase orders.
  • Maintain good relationships with other departments to enhance the customer exp...

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