Sr. Customer Success Manager (Vancouver)

Visier is the leader in people analytics and we believe in a ''people-first'' approach to business strategy.

Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes.

Embarking on an exciting recent chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win! At Visier, the mission of the Sr. Customer Success Manager (Sr. CSM) is to drive an exceptional customer experience through-out the post-sales journey.

The Sr. CSM is responsible for a portfolio of accounts and leverages product expertise and a practitioner lens to align account strategy with business outcomes. The Sr. CSM plays an essential role in developing and managing ongoing relationships to maintain a high level of client satisfaction and loyalty. By maintaining a proactive focus on product optimization, adoption, and engagement...