Sr Engagement Manager OR Engagement Manager- Workday Success Plans Subscription Services
Workday Costa Rica S.R.L. • Costa Rica, Costa Rica
Role Description
About the Role
The Subscription Services Engagement Manager will simultaneously handle several projects, coordinating the delivery of packaged services to customers of all sizes and industries around the world. Engagement Managers drive the execution of projects, ensuring success, efficiency and quality via project management practices (e.g., develop project staffing plan, coordinate system access, conducting meetings, etc.) and by handling the customer relationship. Within these projects, Engagement Managers serve as an advocate for Workday, our employees and our customers in equal measure, to complete projects under budget and on time per the definition of each service.
Responsibilities include:
· Leading projects to deliver Workday Success Plans programs and services.
· Clearly and successfully communicating project objectives and delivery strategies.
· Becoming a specialist in Workday Success Plans offering and educating customers thr...