Sr. Specialist It Solution Delivery (Xico)
Link-Worldwide • valle de chalco solidaridad, Mexico
Role Description
Summary
- Functions in line with the operating model
- Proactively drive campaigns and TIS initiatives for infrastructure relevant topics (EOL, other)
- Develops and enhances relationships with key stakeholders, acting as a trusted advisor / key point of contact, actively managing expectations and monitoring satisfaction levels and service adoption
- Provide program management to impactful initiatives where required and their delivery in accordance with project goals, timescales, costs, Novartis methodologies and own defined approach
- Understand complex IT landscapes
- Influence work practices in own area of expertise across different IT domains
- Create and lead solution designs for internal customers and help scoping of requirements to meet business needs.
- Develop project rationale and perform scoping assessments to determine feasibility of projects.