Stage Experience Lead - Full Time

Stage Experience Lead - Full Time

Job ID:
Store Name/Number: ON-Yorkdale (0502)
Address: 3401 Dufferin Street, Space # CRU 233, North York, ON M6A 3A1, Canada

Full Time | Regular position | Vacancy Status: This position is for an existing, open vacancy

Responsibilities

• Ensure all on-stage cast properly execute Sephora’s selling model and provide outstanding client service.
• Support timely response to client feedback per department and partner with direct manager to address issues via the client service hotline or direct client feedback.
• Support all World selling cast being properly trained in Client Interactive Technology.
• Support in-store events as needed, ensuring that events help the store achieve its goals and client needs.
• Coach and address performance management within the assigned area, delivering timely feedback and followi...