Store Manager, Cliff Ave
Canadian Tire • Courtenay, Canada
Role Description
What you’ll do
Customer Service
+ Ensure execution of the Customer Experience and provides resolution for all customer concerns.
+ Meets established service levels agreements for in-store services and order fulfillment.
+ Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels .
Operations
+ Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
+ Leads the implementation and execution of standard operating procedures (SOPs)
+ Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
+ Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
+ Ensures processes and systems are followed for the execution ...
Customer Service
+ Ensure execution of the Customer Experience and provides resolution for all customer concerns.
+ Meets established service levels agreements for in-store services and order fulfillment.
+ Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels .
Operations
+ Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
+ Leads the implementation and execution of standard operating procedures (SOPs)
+ Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
+ Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
+ Ensures processes and systems are followed for the execution ...