Strategic Accounts Coordinator
Williams Machinery • Surrey, Canada
Role Description
Bridge the Gap.
Keep Customers Up and Running.
Sales makes the promise; Operations delivers the result.
We are looking for a Major Accounts Associate to join our Surrey team as the critical bridge between the two.
This isn’t a “sit back and wait” role.
You are the primary point of contact for our key clients, ensuring every commitment we make is executed, keeping their equipment and operations up and running from delivery to final invoice.
What You’ll Be Doing Working directly with our Sales and Operations teams, you are the “Operational Partner” for our major accounts.
You aren’t just monitoring spreadsheets; you’re managing the gears behind the scenes: The Go-To Contact: You are the primary point of contact for major accounts.
The Red-Tape Cutter: You own the customer experience.
If there’s a delay or issue, you step in and get it resolved...