Strategic Portfolio Manager for IT Services
Konica Minolta Business Solutions U.S.A., Inc. • mississauga, Canada
Role Description
Become the Strategic Portfolio Manager driving IT Services at Konica Minolta. Optimizing service offerings for profitability and customer value is essential in this impactful role.
This position requires deep expertise in managed services and a strong understanding of market needs. You will use customer insights, data analysis, and service lifecycle management to develop a compelling portfolio that fosters long-term customer relationships and growth in recurring revenue.
Key Responsibilities:
• Own and optimize IT services portfolio strategy
• Manage onboarding and lifecycle of services
• Drive profitability through effective pricing strategies
• Expand monthly recurring revenue with optimized service offerings
• Act as the voice of the customer for service innovations
Requirements:
• 5+ years in product or portfolio management experience
• Knowledge of IT service management frameworks (e.g., ITIL)
• Proven analytical and problem-solving skills
• Exp...
This position requires deep expertise in managed services and a strong understanding of market needs. You will use customer insights, data analysis, and service lifecycle management to develop a compelling portfolio that fosters long-term customer relationships and growth in recurring revenue.
Key Responsibilities:
• Own and optimize IT services portfolio strategy
• Manage onboarding and lifecycle of services
• Drive profitability through effective pricing strategies
• Expand monthly recurring revenue with optimized service offerings
• Act as the voice of the customer for service innovations
Requirements:
• 5+ years in product or portfolio management experience
• Knowledge of IT service management frameworks (e.g., ITIL)
• Proven analytical and problem-solving skills
• Exp...