Support Specialist

Core Responsibilities

At Bulletproof IT, your number one priority will always be simple: Help people get their jobs done with technology.

In this role, you will:

• Configure, deploy, and support business-class technology solutions both onsite and remotely
• Respond to client requests by identifying issues, troubleshooting effectively, and delivering timely resolutions
• Collaborate with your teammates to ensure the best possible outcomes for our clients
• Provide recommendations and guidance to improve client environments and user experience
• Assist with the design and delivery of IT projects
• Maintain clear, accurate, and concise documentation for all work performed

What You’ll Bring

We’re growing steadily and looking for someone who has experience supporting:

• Microsoft Windows desktops and servers
• Microsoft 365 / Exchange environments
• Remote Desktop Services