Support Specialist

About the Company

Subscribili is a disruptive, next-generation healthcare-tech startup based in Austin, Texas – the Silicon Valley of the South. Established in 2021 by veterans from Flatiron Health and McKinsey, our mission is to bridge the care gap in the U.S. Our revolutionary software offers customizable subscription services, allowing patients and their families to access preventative care and other treatments at reduced prices. We envision a world where financial constraints don’t deter individuals from seeking essential healthcare.

Role Overview

Subscribili is seeking a Support Specialist to serve as a key link between patients, healthcare providers, and internal teams. This role focuses on delivering exceptional patient & provider support, resolving operational issues, analyzing patient journey data, and improving overall service experience. You will combine customer suppor...