Tayco Customer Experience Associate
Tayco • toronto, Canada
Role Description
Join Tayco's dedicated team as a Customer Experience Associate, focusing on communication and order accuracy in the office furniture sector. Ensure pleasant interactions while processing customer requests.
This role is vital for Tayco’s Customer Experience team, as you will handle purchase orders and maintain effective communication with dealers. You will expertly verify, process, and fulfill orders using our ERP systems, while addressing inquiries to ensure quick and accurate service delivery.
Key Responsibilities:
• Review and communicate purchase orders with dealers
• Process and verify orders for accuracy via ERP
• Create order headers for efficient management
• Complete paperwork for installations thoroughly
• Address inquiries to enhance customer satisfaction
Requirements:
• Strong skills in customer experience and problem-solving
• Effective conflict resolution and negotiation capabilities
• F...
This role is vital for Tayco’s Customer Experience team, as you will handle purchase orders and maintain effective communication with dealers. You will expertly verify, process, and fulfill orders using our ERP systems, while addressing inquiries to ensure quick and accurate service delivery.
Key Responsibilities:
• Review and communicate purchase orders with dealers
• Process and verify orders for accuracy via ERP
• Create order headers for efficient management
• Complete paperwork for installations thoroughly
• Address inquiries to enhance customer satisfaction
Requirements:
• Strong skills in customer experience and problem-solving
• Effective conflict resolution and negotiation capabilities
• F...