Teaching Clinic Administrative Assistant

Location

This role is in-person at North Campus Edmonton.

Reporting

Reporting to the Department Coordinator, this position is critical to the delivery of the Physical Therapy Teaching Clinic in the Department of Physical Therapy and primarily responsible for the administration and operation of the Physical Therapy Teaching Clinics.

Administrative responsibilities

• Responds to patient/family member email and phone inquiries
• Schedules patients’ appointments for the various types of clinicians/programs operating within the Teaching Clinic umbrella (student clinic, new grad clinic, ACE, etc.)
• Manages referrals and contacts patients for scheduling
• Manages the clinic waitlist
• Registration of patients and coordination of materials for group classes/programs
• Collects treatment fees and third-party billing, and issues receipts
• Liaises with the Department coordinator for deposits and maintain...