Team Lead — Customer Service & Retention

GlowTouch Technologies is hiring a Team Lead in Barranquilla, Colombia. In this role, you will lead and support a team of Representatives to ensure exceptional service delivery and operational excellence.

Your responsibilities will include managing team performance, resolving complex customer inquiries, and partnering with internal teams to enhance efficiency. Successful candidates should have at least 1 year of leadership experience and strong skills in communication and problem-solving.