Team Leader for Casualty Claims
Gore Mutual Insurance • cambridge, Canada
Role Description
Elevate casualty claims handling at Gore Mutual as a Team Leader. Inspire a team of professionals to achieve high standards of service in a hybrid working model.
As the Team Leader for Casualty Claims, you will mentor and develop a team of 6-8 adjusters, emphasizing performance and accountability. Your role focuses on optimizing operational performance while fostering a collaborative environment that drives quality claims resolutions. Expertise in handling complex claims and compliance is essential.
Key Responsibilities:
• Coach adjusters to enhance skills and performance
• Monitor team productivity against key performance indicators
• Address escalated claims and resolution strategies
• Maintain quality assurance across claims files
• Drive casualty-specific projects and initiatives
Requirements:
• Minimum of 10 years in casualty claims handling
• Prior leadership or mentoring experience preferred
• Expert in claims investigation and negotiation
• S...
As the Team Leader for Casualty Claims, you will mentor and develop a team of 6-8 adjusters, emphasizing performance and accountability. Your role focuses on optimizing operational performance while fostering a collaborative environment that drives quality claims resolutions. Expertise in handling complex claims and compliance is essential.
Key Responsibilities:
• Coach adjusters to enhance skills and performance
• Monitor team productivity against key performance indicators
• Address escalated claims and resolution strategies
• Maintain quality assurance across claims files
• Drive casualty-specific projects and initiatives
Requirements:
• Minimum of 10 years in casualty claims handling
• Prior leadership or mentoring experience preferred
• Expert in claims investigation and negotiation
• S...