Team Leader - Lead Management
Ingersoll Rand • Coslada, Spain
Role Description
Team Leader - Lead Management
Position Title: Lead Management Team Lead
Department: Commercial / Sales
Reports To: Director, Demand Generation LST
Location: Remote (Spain or Italy)
Position Summary
The Lead Management Team Lead is a player-coach who personally qualifies inbound leads while also leading, developing, and holding accountable a team of Lead Management Specialists. This role owns day-to-day team operations, including SLA adherence, CRM data quality, and pipeline accuracy, and serves as the primary escalation point for complex qualification scenarios.
The Team Lead partners closely with Marketing, Application Engineering, Inside and Outside Sales, and cross-functional leadership to drive continuous improvement in lead response, qualification accuracy, and handoff quality. This position is critical to building a high-performing, consistent lead managem...