Technical Analyst Role at Manulife
Manulife • alton, Canada
Role Description
Join Manulife Financial as an Associate Software Technical Analyst in Waterloo, Ontario, and support innovative investment platforms. Embrace a hybrid work culture while facilitating reliable support and continuous improvement.
As an Associate Software Technical Analyst, you’ll focus on improving investment technology across Manulife's platforms. This role requires you to engage with both technical teams and business partners, resolving issues and helping to enhance the user experience. Collaborating on documentation and training materials will be key to enabling users to efficiently navigate core investment tools.
Key Responsibilities:
• Assist with technical support for investment technology
• Track and resolve technical issues via ticketing systems
• Work alongside engineers to boost platform stability
• Configure infrastructure components for application support
• Create guides to assist users effectively
Requirem...
As an Associate Software Technical Analyst, you’ll focus on improving investment technology across Manulife's platforms. This role requires you to engage with both technical teams and business partners, resolving issues and helping to enhance the user experience. Collaborating on documentation and training materials will be key to enabling users to efficiently navigate core investment tools.
Key Responsibilities:
• Assist with technical support for investment technology
• Track and resolve technical issues via ticketing systems
• Work alongside engineers to boost platform stability
• Configure infrastructure components for application support
• Create guides to assist users effectively
Requirem...