Technical Field Service Technician - MFPs
Konica Minolta Business Solutions Canada • dartmouth, Canada
Role Description
Step into the role of a Field Service Technician dedicated to the upkeep of Multi-Functional Products (MFPs). Deliver quality support while managing customer needs and service tasks efficiently.
This role involves maintaining and repairing MFPs, providing on-site customer support, and building relationships within your territory. You'll focus on achieving key performance indicators through meticulous record-keeping and parts management. Embracing continuous learning of new technologies will also be crucial in your daily activities.
Key Responsibilities:
• Maintain and repair Multi-Functional Products on-site
• Handle customer printing issues effectively
• Develop positive customer and sales relationships
• Keep accurate records of parts and service calls
• Understand and manage technology advancements
Requirements:
• 0-2 years of technical repair experience
• Basic understanding of Microsoft OS and networking
• CompTIA A+ or other relevant certification...
This role involves maintaining and repairing MFPs, providing on-site customer support, and building relationships within your territory. You'll focus on achieving key performance indicators through meticulous record-keeping and parts management. Embracing continuous learning of new technologies will also be crucial in your daily activities.
Key Responsibilities:
• Maintain and repair Multi-Functional Products on-site
• Handle customer printing issues effectively
• Develop positive customer and sales relationships
• Keep accurate records of parts and service calls
• Understand and manage technology advancements
Requirements:
• 0-2 years of technical repair experience
• Basic understanding of Microsoft OS and networking
• CompTIA A+ or other relevant certification...